For the majority of people, gambling is a form of leisure and entertainment. Before playing, responsible gamblers will plan how much time and money they can afford to spend. However for some, gambling does become a problem in their lives and a small percentage may lose control of their play.
Wild Jack Casino is dedicated to promoting responsible gaming by proactively preventing under-age play and assisting members who develop gambling problems.
While most people gamble for entertainment purposes, Wild Jack Casino acknowledges that gambling can create problems and harm some individuals. These problems can range from over-spending to a pathological gambling addiction. We are committed to creating a responsible gambling environment by implementing and maintaining eCOGRA's responsible gaming requirements, for the benefit of both players and staff.
Cooling-Off and Self-Exclusion
If you feel that you have played too long but still have the urge to play more, Wild Jack Casino can offer you the following options:
- A minimum 24-hour cooling-off period
- A minimum 7-day cooling off period
- A minimum 6-month self-exclusion period*
If you choose any of these options, your casino account will be locked and you will not receive any promotional correspondence from the casino for the duration of the exclusion period.
To request a cooling-off period or self-exclusion, please contact our Support Center at any time. All requests to lock a casino account must be verified in writing by email. Once your written request is received, your account will be locked immediately for a period of 24 hours.
To complete the process, we will contact you by phone to confirm your request and ask a few standard security questions.
Once your request has been received in writing and confirmed by phone, the self-exclusion period you have chosen will begin immediately.
In the event that you feel you have a gambling addiction, please contact our Support Centre and we will immediately lock your accounts across the Jackpot Factory, including All Slots Casino, All Jackpots Casino, The VIP Lounge Casino and Wild Jack Casino.
*Please note: If you select a minimum 6- month self-exclusion period, Casino Management reserves the right to keep your account closed indefinitely.
Control your gaming and play within your budget by reducing your daily, weekly and monthly deposit limits.
Simply contact us with your limit requests, and our support team will implement them immediately. Please note, any subsequent requests to increase your deposit limits back to their original levels will take up to 48 hours.
Our mission is to promote safe, fun, responsible gaming, and for this reason Wild Jack Casino is committed to doing its share to stop underage gambling.
Casino play at Wild Jack Casino or any of its sister casinos is available only to persons older than 18 years of age, or the legal age of majority in their jurisdiction, whichever is the greater. Minors may not under any circumstances play at these online casinos. Any and all play by any ineligible person shall be voided, including any winnings accruing to any ineligible person. We reserve the right to request proof of age at any stage in order to ensure the prohibition of play by minors. Casino play at these online casinos is available only to persons resident in jurisdictions where such participation is legal and not prohibited.
In addition, we highly recommend a wide range of parental control software to help you monitor all activity on your personal computer.
In order to avoid problems with gambling, please keep the following in mind:
- Decide beforehand how much money you are willing to spend.
- Don't try to recoup your losses, they may only increase.
- Beware of how often and for how long you play.
- Even when you are winning, take occasional breaks. Think about the smart time to stop.
- Remember that gambling is entertainment. It's not a way to get rich quickly and pay off your debts.
- Don't forget that gambling is a game of chance. There are no systems or formulas to guarantee success.
If you are worried about gambling problems or are just curious to check the results, please try our quick self assessment test.
If you feel that you need help with a gambling problem, for yourself, a friend, or for someone you care for, the organizations below will be happy to provide assistance: